Access point
A device that broadcasts Wi-Fi and connects to the network by cable. Large spaces use several access points so that coverage is even.
Network InstallationsGlossary
Technical terms in plain language
Quotes and conversations about technology are full of terms that are not obvious. Here you will find the most common ones, explained briefly and clearly.
Terms from A to Z
API
A way for two programs to exchange data automatically. For example, an online shop sends orders to the ERP through an API.
Website DesignBackup 3-2-1
A rule for backups: three copies of your data, on two different types of media, with one kept off-site. It protects against hardware failure, theft, fire and ransomware.
IT SupportCat6
A category of network cable that supports 1 Gbps, and 10 Gbps over shorter distances. It is the usual choice for new office installations.
Network InstallationsCloud
Services and storage that run on a provider's servers and that you use over the internet. You do not need to buy or maintain your own hardware.
IT SupportcPanel
A control panel for web hosting. From there you manage websites, email, databases and SSL certificates without technical knowledge.
Web Hosting with cPanelCRM
Customer relationship management software. It keeps contacts, communication history, quotes and sales opportunities in one place.
Invoicing & ERPDNS
The phone book of the internet. It translates a name such as csdynamics.gr into the server's IP address, so the page opens or the email arrives.
Web Hosting with cPanelDual-WAN
A router with two internet inputs, for example fibre and Starlink. It can share traffic between them or switch automatically to the second line when the first goes down.
Network InstallationsERP
Software that brings invoicing, stock, purchasing, sales and finance together in one system. Data is entered once and used everywhere.
Invoicing & ERPFailover
An automatic switch to a backup system when the main one stops. For internet, it means traffic moves to the second line without you doing anything.
Starlink InstallationFirewall
A device or software that controls traffic between your network and the internet. It allows what you need and blocks anything suspicious or unnecessary.
IT SupportGateway
In IoT, the device that receives signals from sensors and sends them over the internet to the platform. One LoRaWAN gateway can serve many sensors.
Smart BuildingsHACCP
A food safety system that identifies and controls the critical points in production. It includes recording temperatures in fridges and freezers, which sensors can do automatically.
Smart CoolingHelpdesk
The place where support requests are logged and managed. Each request gets a number, so you can follow its progress.
IT SupportIP camera
A security camera that sends its image over the network, usually powered by PoE. It offers better resolution and more features than older analogue cameras.
Security Systems & CCTVLatency
The delay, in milliseconds (ms), for a data packet to travel there and back. Low latency matters for video calls, VoIP and remote work.
Starlink InstallationLoRaWAN
A wireless protocol for IoT sensors that send small amounts of data over long distances with very low power use. The sensors typically run on battery for years.
Industrial IoTMbps
Megabits per second, the unit of connection speed. To get megabytes per second, divide by 8.
Mesh
A Wi-Fi system with several units that connect to each other wirelessly and form a single network. It is quick to set up with no new cables.
Network InstallationsMFA
Multi-factor authentication: as well as your password, you are asked for a code from an app or a text message on your phone. If your password is stolen, the account stays protected.
IT SupportMicrosoft 365
A Microsoft subscription service with email, Word, Excel, Teams, OneDrive and SharePoint. Your files and email are available from any device.
IT SupportmyData
The electronic books platform of AADE, the Greek tax authority. Businesses' invoices and receipts are transmitted there, usually automatically by the invoicing software.
Invoicing & ERPNAS
A network storage device with several drives. It holds the office's shared files and is often used for backups.
IT SupportNIS2
An EU directive on cybersecurity, transposed in Greece by Law 5160/2024. It sets risk management and incident reporting obligations for specific sectors and sizes of business.
Technology ConsultingNVR
A device that records the image from IP cameras onto hard drives. From it you watch live video and search older recordings.
Security Systems & CCTVPatch panel
A panel in the rack where all the cables from the wall sockets end. With labelled ports, every socket is easy to find.
Network InstallationsPoE
Power over Ethernet: power and data over the same network cable. It powers access points, cameras and phones without a separate socket.
Network InstallationsRack
A standard-width metal cabinet for switches, patch panels, servers and UPS units. It keeps equipment organised, ventilated and protected.
Network InstallationsRansomware
Malicious software that encrypts your files and demands a ransom to restore them. The best defence is up-to-date systems, MFA and backups it cannot reach.
IT SupportRSSI
An indicator of the signal strength a device receives, in dBm. The closer the value is to zero, the stronger the signal.
SEO
The work that helps a website appear higher in Google results. It covers content, speed, technical structure and links.
Digital MarketingSSL
A certificate that encrypts communication between the visitor and the website. It shows as https and a padlock in the address bar.
Web Hosting with cPanelUPS
A battery device that keeps equipment running during a power cut. It gives time for a safe shutdown and protects against sudden voltage changes.
Equipment MaintenanceUptime
The time a system or service is available and working. It is usually expressed as a percentage of total time.
Web Hosting with cPanelVLAN
A virtual network inside the physical network. It separates groups of devices, such as computers, cameras and guest Wi-Fi, so they cannot see each other.
Network InstallationsVPN
An encrypted connection over the internet. It allows secure access to the office network from home, or links two offices together.
IT SupportRemote support
With your permission, the technician connects to your computer over the internet and solves the problem without a visit. Many issues are solved faster this way.
IT SupportMARK
The unique registration number (MARK) that myData assigns to every document transmitted. It proves the transmission took place.
Invoicing & ERPFibre (FTTH)
An internet connection where the optical fibre reaches all the way to your premises (Fibre to the Home). It gives high, stable speeds, including on upload.
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