Diagnostics and repair
We check drives, memory, temperatures and power with diagnostic tools. We replace the faulty part rather than the whole device, where that makes sense.
Preventive maintenance
Equipment that does not let you down
We clean, check and upgrade your computers, servers and network equipment on a fixed schedule. When something breaks, we diagnose and repair it and record every job.
Free first meetingAcross Greece
Maintenance scheduleMonthly and annual checks
Hardware diagnosticsDrives, memory, power supplies
UpgradesSSD, RAM, firmware
Overview
Why maintenance costs less than a breakdown
Most faults give warning signs before they happen: a drive with rising SMART errors, a fan full of dust, a UPS battery that no longer holds a charge. With regular checks we spot them early and replace the part at a time that suits you.
We maintain desktop computers, laptops, servers, NAS devices, printers, UPS units, switches, routers and access points. We work with equipment from Dell, Lenovo, Cisco, MikroTik, TP-Link and other manufacturers, and we keep a history for every device.
The service
What's included
Hardware upgrades
Switching to an SSD or adding RAM often gives a computer a new lease of life. We tell you honestly when an upgrade is worth it and when replacement is better.
Software and firmware updates
We update operating systems, drivers, BIOS and firmware on servers, NAS devices, routers and switches. Updates close known security gaps and fix bugs.
UPS and power
We check the condition of UPS batteries and run a switchover test. We set up servers to shut down cleanly during a long power cut.
Printers and peripherals
Cleaning, adjustment and replacement of consumables and parts in printers and multifunction devices. We set up scan to folder or email so it works properly.
Equipment register
We record every device with its serial number, purchase date, warranty and repair history. This way you plan replacements and budget with real data.
Maintenance plan
A typical maintenance plan
The plan is adapted to your equipment. This is an example for an office with workstations, a server or NAS and network equipment.
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Every month
Every quarter
Every six months
Every year
Every month
- Review backup reports
- Install security updates
- Check free disk space
- Check SMART and RAID errors
Every quarter
- Update router and switch firmware
- Test file restore
- Review accounts and permissions
- Review server logs
Every six months
- Dust cleaning of computers and server
- Test UPS batteries
- Check temperatures and fans
- Printer maintenance
Every year
- Update the equipment register
- Check warranties and licences
- Replacement plan for the next year
- Check cabling and rack
How we work
How we organise maintenance
Equipment inventory
We visit your premises and record all devices and their condition. We note anything that needs immediate attention.
Plan and schedule
We define which tasks are done, how often and at what times. Tasks that interrupt work are scheduled outside business hours.
Carrying out the work
Software checks are mostly done remotely and hardware work on site. Small repairs happen at your premises, larger ones at our workshop.
Report
After every visit you receive a report on what was done and what we recommend. We never go ahead with a chargeable replacement without your approval.
Annual review
Once a year we go through the register together and plan upgrades. This way you avoid last-minute purchases.
Outcome
What you gain
Fewer unexpected faults
Worn parts are replaced before they stop your work. Downtime becomes planned instead of sudden.
Longer equipment life
Clean, up-to-date equipment runs cooler and more reliably. Upgrades delay the need for new purchases.
A predictable budget
With the register and annual plan you know what will need replacing and when. Spending is spread evenly over the year.
FAQ
Frequently asked questions
Can't find what you're looking for? Call us or send us a message.
Are repairs done at our premises or at your workshop?
Most jobs, such as replacing a drive or memory, or changing settings, are done at your premises. If more extensive diagnostics are needed, we take the device to our workshop. For critical computers we can discuss a temporary replacement.
What happens to the data on the computer you are repairing?
Before any work on a drive we check that a backup exists. If a drive is replaced, we return it to you or destroy it with secure erasure, as you prefer.
Do you maintain equipment we did not buy from you?
Yes. We maintain equipment regardless of where it was bought. If the device is still under manufacturer warranty, we help you open a warranty claim.
When is it worth upgrading and when should I buy a new computer?
We look at the device's age, the processor, operating system support and the cost of parts. If the computer does not support Windows 11 or the processor is the bottleneck, we usually recommend replacement.
Do you maintain network equipment and cabling?
Yes. We update firmware on routers, switches and access points, review the logs and tidy the rack. For new cabling or network extensions, see our network installations page.
Can we combine maintenance with IT support?
Yes, and this is usually the most practical option. With a monthly support subscription, the scheduled maintenance tasks are built into the same plan.
Do you recycle old equipment?
We help you securely erase data from devices being retired. We then point you to a licensed electronic equipment recycler.
See also
Related services
Industries we serve
Let's build your maintenance plan
Book an inventory visit and we will propose a maintenance schedule for your equipment.