CCTV for retail

Security cameras for shops: till, entrance, stockroom

We design and install security cameras for shops across Attica: a clear view of the till, faces you can recognise at the entrance, coverage of the stockroom, and settings that respect your staff and the GDPR.

Free first meetingAcross Attica
Till and entranceImages that identify faces and transactions
Fewer blind spotsAisles, shelving, stockroom
Licensed installerSecurity systems, Law 2518/1997
CCTV for retail

Security cameras for shops: what they need to see

In a shop, most losses happen in three places: at the till, at the entrance, and in the stockroom or at the back delivery door. A proper plan for security cameras for shops starts with those points, then covers the aisles and the shelves holding high-value stock.

It is not enough for the space to be "visible". At the entrance you need an image that identifies a face, which means a camera at a height and angle that catches customers head-on, not straight down from the ceiling. At the till you need a clear view of the counter, the cash drawer and the card terminal. In the aisles, a wide-angle overview is usually enough.

  • Entrance: a camera at face height that copes with the backlight from the shop window (WDR)
  • Till: a camera overhead or at an angle, focused on the counter and the drawer
  • High-value shelving: a camera looking along the length of the aisle
  • Stockroom and delivery door: a record of deliveries, returns and staff entry
  • Shop window and shutter: an inside view of the door, with a privacy mask so the street is not recorded
Retail shop with product shelves
Security cameras for shopsTill and entrance
CCTV for retail

Shoplifting: where stock goes missing

Most shoplifting happens where staff cannot see: at the back of the shop, behind tall shelving units, near the fitting rooms. During the survey we mark these blind spots on a floor plan and place cameras so that every aisle is seen from at least one angle.

A camera never goes inside the fitting rooms. It can, however, cover the corridor leading to them, so you can see what goes in and what comes out. A monitor near the entrance showing a live feed also helps: customers can see the space is recorded, and that alone deters.

Modern cameras can tell a person from other movement. After closing time you get a phone alert only when a person enters, not every time a poster moves or an illuminated sign switches on.

CCTV for retail

Till cameras and POS text overlay

Till discrepancies, voids and refunds without a receipt are among the most common problems in retail. Many recorders, for example from Hikvision and Dahua, can display the transaction text from the till system on top of the video: items, amount, void. You search for a receipt and immediately see what happened at the counter at that moment.

Whether this works depends on the POS or retail software you use, so we check it during the survey before recommending it. Because we also set up invoicing and myDATA systems, we can talk to your till provider in their own terms.

The till camera is aimed at the transaction, not at the cashier's face all day. This matters legally too: the recording protects the cash, it does not assess the employee.

CCTV for retail

People counting and useful statistics

A camera above the entrance with a people-counting function records how many people come in per hour and per day. Compare that figure with your receipts and you can see how many visitors become customers, which hours need more staff, and whether a window display or a promotion brought people in.

Counting happens anonymously on the camera itself and keeps only numbers. There is no need for facial recognition, which a shop cannot justify. In large, busy stores, video surveillance may require a data protection impact assessment (DPIA), which is worth discussing with your GDPR adviser.

CCTV for retail

Staff, GDPR and the sign at the door

Cameras in a shop are allowed to protect people and property. They do not go in toilets, changing rooms or the staff rest area, and they are not used to check how hard each employee works. Staff are informed in writing before the system goes live.

The "CCTV in operation" sign goes up before the entrance, so customers are informed before they walk in. Footage is kept for up to 15 days and the recorder deletes it automatically, unless an incident has been recorded: then the clip is kept for as long as the case needs it. No audio is recorded.

We are not lawyers. For specific cases, ask your legal adviser or the Hellenic Data Protection Authority (dpa.gr).

In every installation

What makes a shop system different

WDR for shop windows

A glass shopfront creates strong backlight. Cameras with true WDR show the face, not a dark silhouette.

Transaction overlay

Where the till supports it, the receipt appears on the video and can be searched by item or amount.

People counting

Anonymous hourly footfall figures, useful for rotas, opening hours and promotions.

After-hours alerts

Person detection in defined zones, with a snapshot to your phone when someone enters out of hours.

A separate camera network

Cameras sit on their own VLAN, apart from the POS and the customer Wi-Fi.

Alarm in the same system

An alarm, for example Ajax, with contacts on the door and shutter, working alongside the cameras.

How we work

How we set up cameras in your shop

  1. Survey outside peak hours

    We visit when it is quiet, look at the layout, shelving, till and stockroom, and listen to where you are losing stock.

  2. Floor plan and proposal

    We mark camera positions and fields of view, the recorder location, signage and any till integration. The quote separates equipment and labour.

  3. Installation without closing

    Cabling is done before you open or after closing, using trunking that suits the shop's look.

  4. Settings and GDPR

    Detection zones, street masks, automatic deletion at 15 days, user accounts with different permissions.

  5. Handover

    The app on your phones, training on finding and exporting an incident, and a suggested text for informing staff.

FAQ

Frequently asked questions

Can't find what you're looking for? Call us or send us a message.

How many cameras does a small shop need?
A shop of 40 to 80 m² with one till is usually covered by 3 to 5 cameras: entrance, till, one or two aisles and the stockroom. Long, narrow shops or shops with a mezzanine and basement need more. The final number comes from the floor plan, not from a ready-made package.
How much do security cameras for shops cost?
The cost depends on the number and resolution of the cameras, whether cabling already exists, the ceiling height and the distance to the recorder location. Till integration, people counting, a UPS or an alarm add to it. We do not quote without seeing the space: we offer a free site survey or an estimate from photos and a floor plan.
Can I have a camera that watches the cashier?
A till camera is allowed to protect the cash and transactions, with a field of view focused on the counter and the drawer. It must not be used to monitor the employee's performance or behaviour. The employee is informed in writing beforehand.
Can the camera cover the pavement outside the shop?
As a rule, no. The shopfront camera is set to cover your door and shutter and, only if necessary, a very narrow strip in front of them. Anything beyond that is hidden with a privacy mask on the camera itself.
Wi-Fi cameras or wired PoE cameras for a shop?
For a business we recommend wired PoE cameras. They do not depend on the Wi-Fi, which in shops is often loaded with terminals and customers, and they take power over the same cable. Wi-Fi cameras only suit very small spaces or temporary setups.
Can I view several shops from one app?
Yes. Each shop has its own recorder and the manufacturer's app shows them all together. We set up accounts so each shop manager sees only their own branch, while you see everything.
What if burglars take the recorder?
The recorder (NVR) goes in a locked area or a small rack, out of sight. Optionally we set up snapshots or incident clips to be sent to the cloud or to a second device, so a copy survives even if the recorder is lost.
How long does installation in a shop take?
A small shop with 4 to 6 cameras is usually finished in one day. In larger shops, or where new cabling has to go through a suspended ceiling, the work can be split over mornings before opening so trading is not interrupted.

Ask for a security camera plan for your shop

Send us a floor plan or a few photos and we will suggest positions, the number of cameras and what drives the cost. The site survey in Attica is free.